Terms and Conditions
- Unique Charging Credit
Charging credit is applicable for one (1) time usage only.
- Payment Method Requirement
Users must add a valid payment method(credit/debit card) on the chargEV app prior to initiating a charging session.
- Charging Rates
Users will be charged according to the displayed charging rates on the chargEV app at the end of the transaction.
- Code Entry Guidelines
Redemption codes must be entered seamlessly, without any spaces in between or after the code.
- Non-Reloadable Promotional Credits
Credits from promotional or gift packages cannot be reloaded upon depletion.
- Non-Transferable Credits
Charging credits are non-transferable to another chargEV account.
- Non-Refundable Used Credits
(i). Used/Used credits are non-refundable, reinstated or extended.
(ii). Charging credit voucher is not redeemable for cash, whether in part or full.
- Code Expiry, Usage Window and Lost
(i). The Charging Credit Code is valid for redemption for thirty (30) calendar days from the date it is issued.
(ii). Once the Charging Credit Code is redeemed, the Charging Credits can be used for one-year. After this period, any unused Charging Credits will be forfeited and will no longer be available.
(iii). Users shall be solely responsible for any damage, loss and/or expiry of the charging credit voucher.
- Credit Deduction due to Expiry
Credit expiry may appear as deduction on the chargEV app. The deduction may appear the following month when credits expire, or only at scheduled intervals anytime thereafter
- chargEV reserves the right, at its absolute discretion, to vary any of the terms and conditions by addition, deletion, modification, amendment, or otherwise any of the terms and conditions.