Use your promo code to redeem credits in the chargEV app. Just open the LUGO app and select ‘Charging Rewards’ to begin the redemption process.
Here are the detailed steps to redeem the charging credits:
Step 1. Download and install LUGO app from Apple App Store or Google Play Store.
Step 2. After opening LUGO app, choose “I drive most of the time” for your profile, and select “Charging Rewards”
Step 3. Tap on “Redeem Now” and fill in your details.
Step 4. Scan the QR code that is on the RFID sticker or on your JPJePlate.
Step 5. After your details have been verified, the redemption code will be revealed.
Step 6. Tap on the redemption code / Redeem Now and you will be directed to chargEV app. If you are new to chargEV, you can install the app here.
Step 7. Paste the redemption code into the box and tap on Continue to redeem the credits.
Happy charging!
Credits Terms and Conditions
1. Campaign credits can only be redeemed once per eligible JPJePlate reward redemption
2. Campaign credits cannot be transferred to another user
3. Campaign credits cannot be topped up once depleted
4. Campaign credits can be used to pay for charging transactions on chargEV operated chargers in Malaysia through the chargEV app only.
5. Campaign credits can be used to pay for charging for charging transactions that amount to RM20 or less, after any membership plan discounts.
6. Campaign credits are valid for a limited time subject to availability while stocks last.
7. Unused credits will be forfeited upon the expiry of a one-year validity period from the date of redemption code issuance.
8. chargEV reserves the right, at its absolute discretion, to vary any of the terms and conditions by addition, deletion, modification, amendment, or otherwise any of the terms and conditions.